NBD MANAGEMENT CONSULTING SERVICES
Empowering your organization with the tools, leadership, and strategies needed to thrive in today’s dynamic environment.
Assess and elevate your Agile practices for continuous improvement.
On-demand Agile leadership to guide your teams to success.
Expert Product Owners dedicated to maximizing value and strategy.
Leadership Development Programs
Develop high-impact leaders with our transformative programs.
Frequently asked questions
What does NBD Consulting Services do?
NBD Consulting Services specializes in Agile Transformation, Change Management, and building high-performing teams. We provide coaching, consulting, and tailored enablement programs that help organizations increase delivery efficiency, improve team alignment, and accelerate value delivery.
Who does NBD Consulting Services typically work with?
We support organizations of all sizes, from mid-market teams to large enterprise and public-sector environments. Our clients include SaaS companies, financial services institutions, IT organizations, PMOs, and product organizations seeking to modernize how they deliver work.
What makes NBD Consulting Services different?
We prioritize pragmatic solutions over frameworks for the sake of frameworks. Our approach blends hands-on coaching, leadership enablement, and system-level improvements. Clients see visible progress through structured programs and tools like the Accelerated Agile Maturity Program (AAMP), the High-Performance Delivery Playbook, and the Agile Coach Catalyst Program.
What is Agile Transformation?
Agile Transformation is the process of reshaping how teams work so they can deliver value faster and more predictably. We help organizations adopt new ways of working, improve team practices, streamline delivery workflows, and establish clear leadership alignment.
What types of Agile coaching do you offer?
We provide coaching at multiple levels:
Scrum Master as a Service (SMaaS)
Product Owner as a Service (POaaS)
Agile Coach Catalyst Program (for developing internal Agile Coaches)
Agile Coaching & Team Coaching for delivery teams
Leadership coaching and enablement tied to Agile adoption
Do you follow a specific Agile framework?
While we are certified in frameworks such as Scrum, Kanban, and SAFe, our focus is always on what is most effective for the client’s context. We customize our approach based on the organization’s goals, maturity level, and team structure.
What is the Agile Coach Catalyst Program?
It’s a 10-week enablement program designed to develop high-impact Agile Coaches. It blends training, tools, guided practice, and playbooks to help aspiring and current coaches strengthen their influence, coaching techniques, and Agile delivery expertise.
What is the Product Owner Accelerator?
This program equips Product Owners with the skills to lead with clarity, prioritize effectively, and deliver value consistently. It includes workbooks, real-world tools, and a 12-week roadmap aligned to your POaaS model.
What is the Best Self Leadership Program?
A leadership development program focused on helping professionals define their vision, leverage strengths, and lead with purpose. It incorporates tools like StrengthsFinder and practical leadership techniques.
What is Scrum Master as a Service (SMaaS)?
SMaaS provides organizations with a fractional or dedicated Scrum Master who supports team ceremonies, removes impediments, and strengthens agile execution — without the overhead of hiring a full-time employee.
What is Product Owner as a Service (POaaS)?
POaaS delivers a skilled Product Owner who drives clarity, backlog quality, and stakeholder alignment. It includes your proprietary 12-week POaaS roadmap (Backlog Pulse Check → Ownership Evolution).
How long are your fractional engagements?
Most engagements range from 3 to 12 months, with options for renewal based on outcomes, roadmap milestones, and organizational needs.
What is the Accelerated Agile Maturity Program?
AAMP is a structured coaching and delivery enablement program that helps teams advance through Agile maturity quickly and sustainably. It is built on real-world coaching experience from multiple business units at DTCC and similar organizations.
How is AAMP structured?
AAMP follows a three-stage model:
Foundations and Team Alignment (Weeks 1–4)
Agile Execution and Optimization (Weeks 4–8)
Metrics, Reporting, and Sustainability (Weeks 7–12)
Teams follow a coaching roadmap with clear milestones, measurable improvements, and targeted coaching interventions.
What tools do you typically use during engagements?
We use frameworks and tools including:
Jira (and sometimes Smartsheet)
Path to Agility Roadmaps
Team Maturity Models
StrengthsFinder assessments
The High-Performance Delivery Playbook
NBD Consulting Services’ CardConvo Framework
Do you tailor tools for each client?
Yes. Every engagement includes custom playbooks, dashboards, templates, and tailored frameworks based on the organization’s needs.
Do you work with government and public sector clients?
Yes. We have experience in regulated and high-accountability environments including financial services (DTCC, Experian), insurance, and public-sector contracts. We also respond to RFPs related to coaching services, IT managed services, and organizational transformation.
Are your services compliant with government contracting requirements?
We follow compliance and reporting practices aligned with public-sector procurement requirements and ensure documentation, deliverables, and engagement models meet government standards.
How does pricing work?
Pricing is tailored to scope, duration, and team size. We offer:
Fractional monthly pricing
Fixed-price program offerings
Hourly or retainer-based coaching packages
Custom scopes for RFPs and public-sector engagements
How do engagements start?
We begin with a discovery conversation to understand your goals, pain points, and team structure. From there, we design a custom roadmap that outlines what success looks like and how we’ll measure it.
Do you offer short-term engagements or workshops?
Yes. Options include:
Leadership alignment sessions
Agile Diagnostics
Backlog quality workshops
Team kickoffs & chartering
Playbook design sessions
How do you ensure alignment with our internal teams?
We operate as an integrated partner — attending ceremonies, collaborating with your coaches or PMO, and providing transparent communication through Jira boards, dashboards, and weekly reports.
What does reporting look like?
Depending on engagement type, reporting may include:
Team maturity assessments
Progress dashboards
Roadmap milestone updates
Coaching logs
Delivery performance metrics
How do we get started with NBD Consulting Services?
Simply schedule a consultation or reach out via our website. We’ll help you identify where to start—whether you need a fractional Scrum Master/Product Owner, a maturity roadmap, or leadership coaching.
Do you offer a free consultation?
Yes. We offer a complimentary conversation to understand your goals and determine the best solution.
“Duane’s time at DTCC has made a valuable impact, from helping us to create a framework that did not exist before, and to help us progress towards our target goal."
B.Pham, Director
